Android connected, but KeyPad not launching

Recently some users have complained that Android is not working correctly. I worked with one user (thank you Mike!) and noticed a couple of issues.

When connecting with Android.

  1. Click on the Connect Device over Bluetooth
  2. Make sure that the Mac is not visible in the Android device saved bluetooth devices
  3. Initiate the pairing from the Mac
  4. Wait till the pairing is complete (requires confirmation on the android device)
  5. Press select on the Mac

At this point is where one of the problems I noticed appears.

Sometimes the easiest solution is wait for 5 seconds after you select the Android device to control before you try to launch it. If it fails to launch the first time, try to launch it a couple of times.

Sometimes this happens:

The connection with the Mac is complete, and the device is showing in the Mac; but on the Android devices, when you click on saved devices it does not show the Mac.

The way to fix this is to:

  1. Click on the Connect device over Bluetooth
  2. When you see the android device in the list, click on the X on the right side of the device. This will forget the android device.
  3. Wait for the device to re-appear, then pair again.
  4. After pairing make sure that the Mac name shows in the Saved Devices list.
  5. Click select.
  6. It should now work.

If it still does not work, exit the KeyPad application and launch it again. Somehow this seems to work, but I don’t know why.

If it still does not work, there is something more wrong. Please reach out to me at tools@toolbunch.com and I will try to fix it.